23 Jan, 2021
0Arguably the biggest controversy in the gaming world over the last year, Cyberpunk 2077’s launch has been a bit of a whirlwind, with the game’s terrible state on last-gen consoles prompting Sony to even pull the incredibly hyped game from its store. In the aftermath, CD Project Red has had to make several apologies, has been sued by its own investors, faces potentially millions in fines by the Polish consumer protection watchdog, and of course, it’s now offering refunds to whoever wants their money back.
Those refunds have now started trickling down to gamers and, as Vice reports, some of the recipients have thus far not been asked to return the game. One gamer that the publication talked to received a $300 transfer over PayPal for the $250 Collector’s Edition he bought (the difference comes from the sales tax), while another gamer received a refund for a digital code they purchased via a retailer and then redeemed on the Xbox store.
I was surprised I didn’t need to [send it back]. So I still have everything. As a customer, I feel they ‘made good’ on it. Just show proof and we’ll return your money.
Several other customers similarly told the publication that while they have received their refunds, they haven’t yet been asked to return the game, either. The instructions for the refunds do note that the game needs to be sent back eventually, so maybe it’s just a matter of time. Or perhaps the company thinks chasing down every single customer is more trouble than it’s worth. Plus, the goodwill these ‘freebies’ will generate is something the embattled game developer desperately needs right now.
